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RatioMax Support
Have questions? We're here to help you maximize your potential.
Frequently Asked Questions
Is my face data saved?
No. As stated in our Privacy Policy, images are processed instantly by our AI and are deleted immediately after the analysis is complete. We do not store your photos.
Why are my results different in different lighting?
Lighting and angle play a huge role in AI detection. For the most accurate "God Tier" analysis, ensure you are in a well-lit room and facing the camera directly without tilting your head.
I have a different issue.
Please email us at melonryou@gmail.com with a screenshot or details of your issue, and our team will assist you.